Terms of service

Effective Date: September 7, 2025

Welcome to The Collective Market (“we,” “us,” or “our”). These Terms of Service (“Terms”) govern your use of our website [www.thecollectivemarket.com] (the “Site”) and your purchase of any products through the Site. By accessing or using the Site, you agree to be bound by these Terms.

If you do not agree to these Terms, you may not use our Site or purchase our products.

1. Use of the Site

You agree to use our Site for lawful purposes only. You must not use the Site:

In any way that violates applicable laws or regulations
To transmit spam, viruses, or other harmful material
To infringe on the intellectual property or rights of others

We reserve the right to terminate your access to the Site if you violate these Terms.

2. Product Information & Availability

We strive to provide accurate descriptions and images of our products. However, we do not guarantee that product descriptions, pricing, or availability are error-free. We reserve the right to:

Correct errors or inaccuracies at any time
Cancel or refuse any orders placed with incorrect pricing or information

3. Orders & Payment

By placing an order through our Site, you:

Agree to provide accurate, current, and complete information
Authorize us (or our third-party payment providers) to charge your payment method for the total amount of your order

We reserve the right to refuse or cancel orders at our sole discretion, including for fraud prevention or product availability.

4. Shipping

Shipping costs are calculated at checkout based on the weight of items and your delivery address. See our Shipping Policy for full details.

5. Returns & Refunds

All sales are final.
We do not accept returns or exchanges unless an item is damaged or incorrect. For more information, refer to our Return Policy.

6. Intellectual Property

All content on this Site—including text, images, logos, product designs, and graphics—is the property of The Collective Market or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or use any content from the Site without our express written permission.

7. Limitation of Liability

To the maximum extent permitted by law, The Collective Market is not liable for any indirect, incidental, punitive, or consequential damages arising from your use of the Site or purchase of our products.

Our total liability to you for any claim arising out of or related to the Site or products is limited to the amount you paid for the product(s) in question.

8. Disclaimer

The Site and all content and services are provided on an “as is” and “as available” basis without warranties of any kind, express or implied.

We do not guarantee that the Site will be uninterrupted, secure, or error-free.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of the state of North Carolina without regard to its conflict of law principles.

10. Changes to Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of the Site after changes are made constitutes your acceptance of the revised Terms.