Shipping & Returns
Effective Date: September 7, 2025
Thank you for shopping with The Collective Market. Below you'll find important information about our shipping practices and our return policy.
Shipping Policy
📦 Shipping Rates
Shipping costs are calculated at checkout based on the total weight of the items in your order and your delivery location. Rates are automatically determined by our shipping carriers to ensure fair and accurate pricing.
🚚 Delivery Time
Estimated shipping times vary depending on your location and the selected shipping method. Orders are typically processed within [3-5 business days], after which you'll receive a tracking number via email.
🌍 Domestic Shipping
We currently ship to domestic within the United States.
📦 Packaging
We use eco-conscious or minimal packaging whenever possible to reduce waste and our environmental impact.
Return Policy
❌ No Returns or Exchanges
Due to the nature of our business and the types of products we sell, all sales are final. We do not accept returns, exchanges, or issue refunds unless an item arrives damaged or there was an error on our part.
🛠 Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 7 days of delivery with the following:
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Your order number
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Photos of the damaged or incorrect item
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A brief description of the issue
We will review your request and work to resolve the issue as quickly as possible.
Contact Us
If you have any questions about shipping or need help with your order, feel free to reach out:
📧 Email: [thecollectivemkt@gmail.com]
🌐 Website: [www.thecollectivemarket.com]
We appreciate your understanding and support of our small business!